City of Hamilton Updates

City of Hamilton Updates

July 27, 2020

EFFECTIVE Monday, July 20, 2020 the City of Hamilton approved a By-law requiring the mandatory wearing of Face Coverings within Enclosed Public Spaces, including businesses.

Please ensure you read the Bylaw however some of the main points are as follows:

  • Post a visible sign at all entrances of the establishment – print one here:
  • Ensure all people entering your businesses of enclosed public spaces are wearing a mask.
  • If someone refuses – who does not have an exemption – then you must ask them to leave promptly.
  • Ensure that you are the designated person to make sure people are compliant with the by-law.
  • Ensure that all of your staff are aware of the bylaw and wearing a mask when the business is open to the public AND in the enclosed public spaces. The masks are required in the enclosed public space.
  • You or your staff are not permitted to ask any customer or your staff for proof that they are exempt.
  • Enclosed public spaces means where the public is normally allowed to go inside your business. If they are not normally allowed behind the counter or in the kitchen or in a space defined within/behind a physical barrier then this is NOT considered enclosed public space.
  • The business owner/operator will be fined if you do not follow the rules.

To view the bylaw in full:

To view more face coverings and masks information:

Post a visible sign at all entrances of the establishment – see below for a printable copy


June 23, 2020

Financial Assistance for the Individuals:

Hamilton’s Business Impact Survey

To our valued membership,
We recognized the need for action from all levels of our government to help support our companies as of course there are some very real concerns about the future of your business.
Thank you to all that took the time to complete Hamilton’s Business Impact Survey which gauged the real impact you have been experiencing and how it has affected your business. Please see the results of this survey along with a staff report introducing the Mayor’s Task Force on Economic Recovery. To read the report and review the survey results:

April 11, 2020

By-law to promote and regulate physical distancing during the COVID-19 emergency

The Medical Officer of Health has recommended physical distancing measures to prevent the spread of COVID-19, including maintaining a distance of at least two metres from other individuals who are not members of the same household. Since the Province of Ontario declared a state of emergency on March 17, 2020, the province granted power to municipal law enforcement officers to enforce Orders issued by the Province under the Emergency Management and Civil Protection Act. To protect the health, safety and well-being of residents and visitors to the City of Hamilton, today, Hamilton City Council has enacted a new Physical Distancing by-law to prohibit certain activities and regulate physical distancing during the COVID-19 Emergency. City of Hamilton By-law Officers are using a progressive enforcement approach to help residents understand the requirements of this order. However, the fine for individuals is $500 and this may increase to $10,000 for a serious offence and up to $25,000 for repeat offences. Corporations may receive a fine of up to $50,000 for a first serious offence and up to $100,000 for repeat offences.

April 10, 2020

Property Tax Assistance Program

The Property Tax Assistance program outlines several financial measures to Hamilton property taxpayers and ratepayers dealing with the possible financial hardship caused by the current COVID-19 pandemic. These measures balance the need to provide immediate assistance, while still encouraging those that can make payments to do so, thus ensuring that the City is in a position to meet its financial obligations.


Hamilton Street Railway (HSR) Service Changes & Updates

With a rapidly changing COVID-19 situation, the City of Hamilton is undergoing proactive measures to prevent the spread of the virus. HSR is committed to providing a service that meets the needs of customers.

To ensure physical distancing for operators and customers, effective Friday, April 3, 2020, HSR has implemented changes in how service will be delivered:

All customers are required to enter and exit through the rear doors.

This includes Customers using wheelchairs, scooters, walkers and all other personal mobility devices (PMD’s.) They are no longer being loaded from front door. To facilitate access to the bus, customers using wheelchairs, scooters, walkers and all other PMD’s will be required to travel with a companion. The companion will be required to deploy the ramp under the direction of the operator. If there is a requirement for the wheelchair or scooter to be secured, the companion will be required to facilitate this as well. HSR will now only be able to accommodate one (1) wheelchair/scooter per bus regardless of the vehicle size.

In addition, effective Saturday, April 4, DARTS will be providing bus-stop to bus-stop service for HSR customers using wheelchairs, scooters and CNIB card holders. This will allow those traveling with personal mobility devices such as wheelchairs and scooters, and CNIB cardholders to travel without a companion. Learn more about Alternative service for HSR customers with wheelchairs, scooters or CNIB card-holders

HSR is restricting customer loads to 10 people on a 40 ft bus; and 15 people on a 60 ft articulated bus. Signs will be posted to identify which seats are not available for use. Operators will be by-passing stops if the load on the bus is in excess of the above amounts, or if there are concerns with physical distancing.

For route information and schedules: